VELLURE UK • CUSTOMER CARE
VELLURE Help & Knowledge Base
Everything you need to shop VELLURE with confidence: sizing, products, delivery, returns, care and the story behind Vision Over Noise.
About VELLURE
VELLURE is an independent British streetwear brand built around Rico's original vision. Vision Over Noise represents focus, direction and purpose over distraction.
Read Rico's story · Discover Vision Over Noise
Choosing your size
Use the VELLURE UK Size Guide before ordering. Product-specific fit notes on the product page take priority where provided. Aero sizing can differ from heavier streetwear pieces, so always check the product details.
Tracksuits
VELLURE tracksuits include cotton-fleece and heavyweight streetwear options across current colourways. Fits and construction vary by product, so check each listing for the current fabric, fit, sizes and availability.
Heavyweight hoodies & 500GSM
GSM means grams per square metre and describes fabric weight. A 500GSM hoodie uses substantially heavier fabric than a typical lightweight sweatshirt, giving it more structure, warmth and presence.
VELLURE Aero
The VELLURE Signature Aero range is designed as a lighter performance-led option for training, travel and everyday rotation. Check each Aero product page for current colourways, sizing and stock.
USA & international shopping
VELLURE now ships to the United States. Shopify Markets supports local-currency shopping where available, with shipping charges shown during checkout. The dedicated USA page brings together key VELLURE ranges for US customers.
Orders & delivery
Available products can be ordered directly through the secure Shopify checkout. Delivery options and charges are calculated or displayed during checkout based on the destination and available shipping service.
Returns & exchanges
For return or exchange questions, contact VELLURE with your order details so the team can help with the correct next step. Product condition and applicable consumer rights may affect the available resolution.
Product care
Always follow the care label supplied with the garment. To help protect prints, embroidery, colour and shape, avoid unnecessary high heat and use a suitable gentle wash where the garment label permits it.
Authentic VELLURE products
For the latest genuine VELLURE products, current pricing, availability and product information, use the official VELLURE online store. Product pages are the source of truth for current specifications and availability.
Customer reviews
See feedback from VELLURE customers on the dedicated reviews page.
Need help?
If the answer is not here, contact VELLURE and include your order number when your question relates to an existing order.